Process
Steps that getideas built right.
A predictable process with visible progress at every stage, so there are no surprises on scope, cost or timing.
- 01
Discover
We learn how your business works, what's getting in the way, and what success looks like.
What happens
- An initial call to understand your goals
- A review of your current tools and workflows
- A discussion of constraints, risks and priorities
You get
A written scope, timeline and cost before any build work begins.
- 02
Design
We map the key user journeys, shape the solution and align on the design before development starts.
What happens
- User journeys and page or screen structure
- Wireframes followed by visual design
- Technical approach and architecture decisions
You get
Agreed-upon designs and a clear build plan, so there are no surprises later.
- 03
Build
We develop in short cycles with regular previews, so you can give feedback early.
What happens
- Development in short, reviewable increments
- A preview link you can use throughout
- Testing across devices and common edge cases
You get
Working software you’ve already seen and shaped along the way.
- 04
Launch
We handle deployment, hosting setup and handover, and make sure everything is running reliably in production.
What happens
- Production setup, domains and hosting
- Final checks on performance and accessibility
- Handover of accounts, code and documentation
You get
A live product that you own, ready for real users.
- 05
Improve
We review how the software is being used and refine it as your needs evolve.
What happens
- Monitoring and fixing any issues quickly
- Reviewing real usage to identify improvements
- Planning the next stage together
You get
Software that stays useful, relevant and effective over time.
Working together
What you can expect from us.On every project.
Weekly updates
A short written update every week: what was done, what’s next and anything we need from you.
One point of contact
You speak directly with the engineer responsible for your project, without layers of handoff.
It stays yours
The code, accounts, domains and data are yours. No lock-in, with a clean handover if you ever need one.
Transparent changes
If the scope changes, we explain the impact on time and cost before any additional work begins, never after.
Questions
Common questionsabout working with us.
How long does a typical project take?
A focused website usually takes a few weeks. Business systems and custom applications can take several weeks to a few months, depending on scope. You’ll get a realistic timeline in the written scope before we start.
How is pricing structured?
Well-defined projects are priced on a fixed-scope basis. Larger builds are split into phases, with each phase priced separately. Ongoing support is a monthly arrangement. There are no hidden fees.
What do you need from us?
Mainly your knowledge of the business and timely feedback. We’ll ask for an hour or two early on for discovery, then brief reviews at key points.
Do you provide support after launch?
Yes. Every project includes a short stabilisation period after launch, and ongoing support is available if you want continued improvements.
Can you work with our existing website or software?
Often, yes. We start by assessing what you already have. Sometimes improving it is the best option; sometimes a rebuild makes more sense in the long run. We’ll tell you honestly which applies.
Get in touch
Have an outdated website, manual process or app idea? Let's talk.
Tell us what you're working on. We'll come back with honest guidance on the best way forward, even if that means a smaller scope than you expected.